Ethan Zuckerman gave a talk at the NetSquared conference and gave what might be the best definition yet of citizen journalism/social software and its cultural importance and impact.  I can’t and won’t quote everything here – there’s too much good stuff – but one line that resonated with me was about the need to teach others how to create content:

Our job is no longer about representing the points of view we think are important - it’s about helping to people directly affected by problems and situations to represent themselves.

Check out the rest.

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